Jan Chipchase is a Executive Creative Director of Global Insights at frog – a global design and innovation company. Prior to this role she worked for almost a decade as a strategist in Nokia’s Los Angeles design studio and Principal Scientist in the Nokia Research Center, Tokyo. She specializes in taking teams of concept/industrial designers, psychologists, usability experts, sociologists, and ethnographers into the field and, after a fair bit of work, getting them home safely.
Future Perfect » Research Methods.
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